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Privacy Policy and Cookies

Your visiting this page clearly states how important privacy and personal data protection is to you. However, there is no reason to worry. We are fully committed to the protection of your privacy and we responsibly reassure you that the protection of your personal data is a priority when conducting and organizing all business processes.

We respect secrecy of your personal data and always act in accordance with the appropriate provisions of law and other regulations governing personal data protection and the provisions of these Rules relating to the protection of privacy. In that sense, your opinion is also extremely important to us, and we kindly ask you to contact us at info@motus-melior.hr in case of any questions.

For the above stated reasons, we have drafted this detailed Privacy Policy, all with the aim to inform you about the processing of your personal data in a transparent and easily understandable way. Therefore, first and foremost, we would like to inform you about (i) personal data we collect, (ii) the purpose for which we collect the same, and (iii) your rights with respect to the processing.

Relationships to which this Policy applies

In everyday business, Motus Melior enters into a large number of relationships, both with the customers and with its own employees. For that reason, it is necessary to separate precisely to which relationships, i.e. types of interaction, this Policy applies.

In that sense, this Policy is applied solely in the following cases:

  • If you visit our website;
  • If you are applying for a job with Motus Melior;
  • If you subscribed to our Newsletter;
  • If you are addressing our Contact Center using the online form;

Who is processing your personal data?

With regard to the processing of personal data mentioned in this Policy, the company Motus Melior d.o.o., with a registered seat in Zagreb, Hektorovićeva 2, PIN/OIB 41345472577 is a data controller in a sense of the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 ("GDPR").

What data do we collect and what do we do with them?

During the interaction with you, we will be processing various personal data. The processing will depend both on the type of interaction we have with you, and on the type of service we provide for you.

Following the stated, hereafter, we present the personal data we are processing, as well as the purpose for which we are processing the same:

Name and surname and other contact details (including email, phone number, mobile phone number)

How do we use your data?

Why do we use them in the first place?

Legal basis

Appointment booking

Insight into and entering data into the records that contain data on the potential employees.

Processing of your personal data is necessary in order to send you notifications related to the booking and change of the appointment.

Your consent or legitimate interest of Motus Melior

Marketing

Insight into and entering data into the records we are using within our promotional activities.

We are processing your personal data in order to inform you about the offer of Motus Melior products and services.

Your consent or legitimate interest of Motus Melior

Transfer of your personal data

Depending on the type of your interaction with Motus Melior, we will exceptionally exchange certain personal data with the third parties. We thereby guarantee you that the goal of the exchange is not exploitation of your personal data, but it is to exchange the same for the purpose of providing the quality and timely service and compliance with the legal and regulatory obligations.

Following the stated, Motus Melior, depending on a situation, will potentially exchange personal data with the following categories of persons:

  • Third persons and bodies governed by public law, namely (i) in order to be in compliance with the legal or regulatory rules, (ii) in order to act based on a mandatory instruction or an order by a body governed by public law, (iii) in order to prevent and/or report misuse and unlawful activities, (iv) in order to protect the rights and personal safety of our employees and the third parties, and (v) in order to protect ourselves from lawsuits and other claims by the third parties.
  • All other persons, with regard to which we have received your express consent for the exchange.

Exceptionally, in case of the status changes of the company Motus Melior (e.g. acquisition, merger, separation, etc.), your personal data may be transferred to a different legal person.

Your data and the third countries

Your personal data will be processed and transferred solely within the territory of the European Union. Personal data will not be transferred to business entities or other persons in the countries outside the European Union.

How long do we store your data?

Period of storing your personal data will depend primarily on the purpose for which the same were collected. In that sense, we guarantee you that we will not store your data longer than the same is absolutely necessary for the fulfillment of purpose for which they were collected.

Independent of the stated, in certain cases we will be legally bound to store certain data for a longer period than absolutely necessary for the fulfillment of purpose of the processing. In that case, we will store personal data only within the legally prescribed minimum. For example, records and documents on daily cash transactions, business books and bookkeeping documents and other records must be stored for a minimum of 10 years.

In conclusion, we also inform you that, with fulfillment of the GDPR prescribed requirements, you have the right to request deletion of your personal data in possession of Motus Melior. The instructions on the manner of exercising your right are presented in detail in the section "Your rights".

Children

Motus Melior is fully aware that the children are an especially sensitive group, and therefore it pays a special attention to the protection of their personal data.

In that sense, Motus Melior is harmonized with the provisions of the Croatian law pertaining to the minimum age limit for entering legal transactions, including personal data processing. Among other things, we will ask for the express consent of the child’s parent for the provision of certain services, i.e. access to the certain sections of our website.

Your rights

For the purpose of an effective control over processing of your personal data, you have at your disposal a large number of rights which, in cases prescribed by the law, you can exercise directly against Motus Melior.

This includes the following rights:

  • The right to request information whether Motus Melior is processing your data, and if that is the case, to request detailed information regarding the concrete processing;
  • The right to request access to your personal data, in a manner that Motus Melior makes a copy of the same, in a physical or digital form;
  • The right to request correction of your inaccurately or incompletely stated personal data we are in possession of;
  • The right to request that we delete your personal data we are in possession of;
  • The right to request that we limit processing of your personal data;
  • The right to request that we transfer your personal data we are in possession of to another data controller;
  • The right to state a complaint in relation to the processing of your personal data by Motus Melior, especially with regard to direct marketing based on a legitimate interest of Motus Melior and automated processing;
  • The right to withdraw consent for the processing of your personal data at any time, if the processing is based on consent;
  • The right to file a complaint to the supervisory authority – in Croatia, the Personal Data Protection Agency, Martićeva ulica 14, Zagreb, azop@azop.hr, Phone: 01 4609-000.

In case you would like to activate any of the abovementioned rights (save for the last one), we kindly ask you to contact the competent person in our Contact Center, using information from the section "How to Contact Us?" Thereby we kindly ask you to have in mind that, for the purpose of the successful processing of your request, we will primarily have to establish your identity (e.g. by sending a copy of the Identity Card). The stated personal data will be used solely for the purpose of identification, and will be deleted immediately upon establishing the identity.

Exercising the abovementioned rights is completely free of charge. However, in case that your requests for exercising the rights are evidently unfounded or excessive, (e.g. due to the frequent repetition within a shorter period of time) we reserve the right, according to our own assessment, to (i) charge a reasonable fee for acting upon the request, or (ii) decline acting upon the request.

Cookies

In order to make visiting our website as pleasant and as interesting as possible, this website stores a small amount of information on your computer, the co-called cookies. Cookies, among other things, serve for the website to work optimally, and so that we could make further improvements of the website, for the purpose of improving your browsing experience.

By using this website you consent to the use of cookies. Blocking cookies is possible, after which you will still be able to browse the website, however some of its functionalities will not be available to you.

What is a cookie?

A cookie is a small text file that is automatically stored on your computer, tablet or mobile phone ("Device") when you visit a certain website. That way the website that has sent a cookie or the website that recognizes the stored cookie is enabled to “remember” your Device.

Different functions are achieved by such “remembering”. The efficient navigation within the website is enabled, your settings are remembered (e.g. language) for future visits to the website, and its quality and attractiveness in general are upgraded. In brief, the website is enabled to show information tailored to your needs. In that regard, using cookies enables the ads shown on the internet to be related to your needs and interests. There are different types of cookies; however, we can classify them into the following two main groups:

i. According to the cookie sender:

  1. First-party cookies – cookies that are delivered to your Device by our website;
  2. Third-party cookies – cookies that are delivered to your Device by a website different than the website you have visited.

ii. According to the time of storing:

  1. Session cookies – cookies that are automatically deleted after you close the browser;
  2. Permanent cookies – cookies that remain stored on the Device until the expiration of a certain time period. They enable the recognition of your Device when you visit the website the next time.

Use of cookies at www.motus-melior.hr

The website www.motus-melior.hr uses the following types of cookies:

i. Technical cookies – these are the cookies that are absolutely necessary in order to provide you the service you have requested, and in order for our website to be operational in the first place.
ii. Analytical cookies – these are the cookies that monitor the website traffic statistics for the purpose of obtaining the necessary information about the website performance and thereby they also use the third-party service called Google Analytics.
iii. Functional cookies – these are the cookies that enable our website to recognize you and to remember your settings when you visit the same again  (e.g. language of the website)
iv. Marketing cookies – these are the cookies using which we collect certain data (data about your visits to our website, contents you have viewed, links you have followed, etc.), all in order for us to present to you the marketing contents tailored to your needs. They can be used both on the website itself, and also on the display networks, and through using remarketing on the Google Analytics service.

Also, for the purpose of planning the publishing of the contents suitable for your interests and the future marketing campaigns, we use the Google Analytics Demographics and Interest Reporting tool, where we can use data from Google advertising based on the interests or data on the third-party audience (e.g. age, sex and interests) on the Google Analytics service.

When you are using our website, you can also receive a “third-party” cookie. In other words, the third parties may collect information using cookies and similar technologies (web beacons).

By using cookies, the third parties (including also Google), in cooperation with Motus Melior, show the Motus Melior ads on the web-locations on the entire Internet. In case that by implementing the cookies some of your personal data is processed, we base our processing on Article 6, Paragraph 1. b and/or f of the GDPR, i.e. the necessity of fulfillment of the contract the data subject is a party to, or the protection of our legitimate interests in the optimal and efficient functioning of the website.

How to disable cookies?

By using our website, you consent to different types of cookies to be stored on your Device. However, in case that you wish to delete certain cookies and/or prevent their storing, hereafter briefly presented are the instructions how to do the same.

If you wish, you can disable storing of cookies on your computer; however, blocking all cookies could have a negative effect on the use of many websites, including this one. Cookie settings can be controlled and configured on your internet browser. If you wish to delete or disable cookies on your computer, it is necessary to update your internet browser settings.

Being that all browsers are not the same, the manner of changing the settings is not the same either. Following the stated, hereafter is the list of links on which you can find more detailed information about the change in settings for the particular browsers:

Internet Explorer

https://support.microsoft.com/hr-hr/help/17479/windows-internet-explorer-11-change-security-privacy-settings

Firefox

https://support.mozilla.org/hr/kb/Uključivanje%20i%20isključivanje%20kolačića

Chrome

https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=hr

Safari

https://support.apple.com/hr-hr/guide/safari/sfri11471/mac

Možete isključiti i usluge Google Analytics i Google AdWords za oglašavanje na prikazivačkoj mreži i prilagoditi oglase za Google prikazivačku mrežu pomoću alata Upravitelj postavki oglasa (https://adssettings.google.com/authenticated?hl=hr).

Detaljne informacije o Google Analytics, kao i o mogućnostima korisnika da reguliraju postavke kolačića koji su za to nužni, dostupne su na: http://www.google.com/analytics/learn/privacy.html

You can also turn off the Google Analytics and Google AdWords services for advertising on the display network and adjust the ads for Google display network using the Ad Settings Manager tool (https://adssettings.google.com/authenticated?hl=hr).

Detailed information about Google Analytics, as well as the user options to regulate the cookie settings necessary for the same, are available at:  http://www.google.com/analytics/learn/privacy.html

Please be aware of the fact that in case of not accepting the cookies, limitations to the certain functions of our website are possible to occur.

Additional information about the cookies

If you wish to find out more about the cookies, you can find additional information on the following links:

Social networks

Social networks can also place cookies on your computer. This happens on the websites that enable you to log in and register via social network accounts, and if you share the content of the website on social networks (e.g. using the „Like“ button). The concrete effect on your privacy will differ from one social network to another, and it depends on the privacy settings you have chosen on those networks. You can find out how to manage these cookies on their websites.

How can you contact us?

We remain at your disposal at any time to contact us in connection with the processing of personal data by Motus Melior.

In that regard, Motus Melior has appointed the competent person for the protection of personal data, whom you can contact at any time in connection with any question pertaining to the processing of your personal data and exercising the rights under the Regulation.

Therefore, in case that:

  • You wish to exercise any of your previously stated rights; or
  • In general, you have any question, complaint or suggestion with regard to the processing of personal data

Feel free to contact us at any time, in particular using the following contact details:

Phone

01/5802031

Email

info@motus-melior.hr

Address

Ivana Pranjić, Motus Melior d.o.o., Hektorovićeva 2, 10 000 Zagreb

Changes in Privacy Policy

For the purpose of harmonizing with the GDPR requirements and other applicable regulations, this Privacy Policy has been updated and changed in October 2019.

Considering that it is likely that by the passage of time the existing processes in data processing will be changing and the new processes in data processing will likely be implemented, this Privacy Policy will need to be amended or supplemented. The amended or supplemented version of the Policy will be published on the Motus Melior website, immediately upon its adoption.

In case we make significant changes, we will inform you about the same clearly and in a timely manner, in order for you to be able to review the changes and independently decide whether you wish to continue using the services of Motus Melior. Depending on the type of personal data processing, the notification will be published on the Motus Melior website, or we will contact you directly (e.g. via email).

For the last two years, I have been successfully working with Professor Marković on regeneration, fitness and recovery from injuries and pain.

Bruno Petković, football player (GNK Dinamo and U21 Croatian national football team)

Working with Professor Goran Marković was exceptional - fast, high quality and efficient. We can be proud to have such an expert at our side.

Sandra Perković, discus thrower, winner of two gold medals at the Olympics

Professor Marković's knowledge and skill have greatly helped me to come back into the field as soon as possible after an injury or painful condition and in good physical state.

Arijan Ademi, football player (GNK Dinamo and Macedonian national football team)

Motus Melior has helped me numerous times in my career, both in the rehabilitation of injuries from which I came back even stronger, as well as in my conditional plan and nutrition and regeneration.

Luka Šebetić, handball player (Tremblay en France)

Thanks to the Motus Melior team, a back injury that jeopardized my career is behind me, and at the same time I improved the function of my hips and torso.

Damir Martin, rower, two-time silver medalist at the Olympics

Unfortunately, injuries are an integral part of professional sports. That is why it is important to have an expert team on your side, such as Professor Marković's.  The comfortable and beautiful atmosphere of Motus Melior, with its professional and expert staff, is a winning combination for a quick recovery.

Ivan Buljubašić, water poloist (Olympiacos CFP and the Croatian national water polo team)

I have been working with the Motus Melior Center and Professor Marković for 3 years. I am extremely pleased with the collaboration so far as they have helped me a lot in recovering from my injuries and improving my fitness. I look forward to continuing this collaboration in the future.

Filip Benković, football player (Lester City FC and U21 Croatian national football team)

On my manager's recommendation, two years ago I started working with Professor Marković and the Motus Melior Center in the field of injury prevention and treatment and conditioning. So far, I am extremely pleased with the cooperation.  I recommend them fully.

Matej Mitrović football player (Club Brugge KV and Croatian national football team)

Professor Marković is a person I place my trust in. I have been collaborating with the professor and the Motus Melior team for over 6 years, and this collaboration is gaining new dimensions every year.  This has greatly contributed to my professional sports development.

Filip Krovinović , football player (West Bromwich Albion FC)

I have been working with Professor Marković and the Motus Melior team for 5 years and it is with their help that I am where I am today.

Lovro Mayer, football player (GNK Dinamo and U21 Croatian national football team)

This project was co-financed by European Union from European Regional Development Fund. All material content is the sole responsibility of Motus Melior company.

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